Shift Leader | Hot Chi - Downtown| Posted Jan 2026
Chicago, IL - Full Time
🔥 Shift Leader – Hot Chi (Downtown Locations; OPO & SFH) 🔥 Shifts:** 6–8 hours Pay:$17.50 – $19.50/hr (based on experience)
Hot Chi is more than hot chicken—we’re a movement rooted in soul, swagger, and serious food. As a **Shift Leader**, you’ll be the quarterback of the shift, making sure everything runs smooth, safe, and up to Hot Chi standards.
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🚀 What You'll Be Responsible For
LEAD RESTAURANT OPERATIONS
* Follow and complete opening/closing checklists * Monitor food safety standards and walk-in cooler organization * Operate and troubleshoot kitchen equipment * Adjust staffing in real-time to match business needs * Send daily shift summaries to management
ACCOUNTABILITY
* Enforce policies around uniforms, punctuality, attendance, phone use * Ensure all team members follow our Quality Identifier standards * Coach team with respect and firmness
CUSTOMER RECOVERY
* Handle guest issues like a Hot Chi pro * Use the **D.O.E. Method** to resolve problems * Issue refunds or credits as needed to win customers back
INVENTORY MANAGEMENT
* Receive and stow away deliveries * Create and oversee prep lists * Complete full inventory counts as scheduled * Communicate expected shortages to management * Scan and upload order invoices.
KITCHEN PREP
* Master every item in the Hot Chi recipe book * Lead prep for all bulk kitchen items * Oversee the execution and quality of prep lists
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✅ What We’re Looking For
* Leadership experience in a fast-paced kitchen * Confidence holding others accountable * Solid communication and organization skills * Comfort with toast POS system * Cool under pressure, focused on solutions * Passion for great food and better teamwork * Travel between 1-2 of our locations in downtown(15min walk)
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🔥 Ready to lead the kitchen and keep the heat high? Apply now and run the shift like a boss at Hot Chi